Privacy Policy

Introductions

Wovenremit ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, including the Wovenremit platform (the "Service"). Please read this Privacy Policy carefully.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our Service to you. The information we collect includes:

  1. 1. Personal Identification Information
  2. • Full name• Contact details (email address, phone number)• Financial details (bank account or payment information)• Government-issued identification (where required)
  1. 2. Transaction Information
  2. • Details of your money transfers, such as amounts sent, currency, and recipient information.• Transaction history
  1. 3. Technical Data
  2. • IP address• Device information (browser type, operating system, etc)• Log data and usage information such as amounts sent, currency and recipient information.
  1. 4. Cookies & Tracking Technologies
  2. We use cookies and other tracking technologies to monitor activity on our Service and hold certain information. Cookies help us personalize your experience and improve the website.

How We Use Your Information

We use the information we collect for the following purposes:

  1. 1. To provide and maintain our service:
  2. Facilitate your transactions and ensure compliance with legal and regulatory requirements.
  1. 2. To verify your identity:
  2. Ensure secure transactions and reduce risk of fraud.
  1. 3. To communicate with you:
  2. Notify you about your transactions, security alerts, and updates to our Service.
  1. 4. To improve our Service:
  2. Analyse trends, usage patterns, and improve the overall user experience.
  1. 5. For legal purposes:
  2. To comply with regulatory obligations, such as anti-money laundering (AML) laws and know your customer (KYC) requirements..

How We Share Your Information

We may share your personal information with third parties under the following circumstances:

  1. 1. Service Providers:
  2. We may share your information with vendors and partners who help us deliver our Service (e.g., payment processors, compliance software providers).
  1. 2. Legal Compliance:
  2. We may disclose your information where required by law or to respond to legal requests (such as court orders or subpoenas).
  1. 3. Fraud Protection:
  2. To protect against fraud or to comply with risk management obligations, we may share your data with financial institutions and fraud prevention agencies.
  1. 4. Corporate Transactions:
  2. In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.
  1. 5. For legal purposes:
  2. To comply with regulatory obligations, such as anti-money laundering (AML) laws and know your customer (KYC) requirements..

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

  1. 1. Access:
  2. You can request a copy of the personal data we hold about you.
  1. 2. Correction:
  2. If any information is inaccurate or incomplete, you can request that we correct it.
  1. 3. Deletion:
  2. You can request that we delete your data, subject to legal obligations that may require us to retain it.
  1. 4. Objection:
  2. You can object to the processing of your data in certain situations.
  1. 5. Data Portability:
  2. You have the right to request the transfer of your data to another service provider. To exercise these rights, please contact us at info@wovenremit.com.

International Transfers

Your information may be transferred to, and maintained on, servers located outside your country where data protection laws may differ. By using our Service, you consent to the transfer of your data to these locations, which may include jurisdictions that do not have the same level of data protection as your home country.

Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such data, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by email or through the Service prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us: • Email: info@wovenremit.com

By using Wovenremit, you agree to the terms of this Privacy Policy.